Privacy Policy

RO Service Bhubaneswar respects the privacy of website visitors and customers. This Privacy Policy explains what information we may collect, how we use it and how users may contact us regarding their information.

By using this website or submitting a service request, you agree to the practices described in this Privacy Policy.

1. Information We May Collect

We may collect personal information that users voluntarily provide through the website, phone calls, enquiry forms, advertisements or other communication channels.

• Full name
• Mobile number
• Email address
• Service address or location
• RO purifier brand or model
• Type of service required
• Details submitted in the enquiry form
• Communication details related to the service request

We may also collect limited technical information such as browser type, device type, IP address, website pages visited and traffic source through analytics or advertising tools.

2. How We Use Your Information

We may use the collected information to respond to service enquiries, schedule RO service visits, contact customers regarding bookings, understand the reported RO problem, provide service-related updates, improve our website and customer support, measure website and advertising performance, prevent spam or fraudulent enquiries and comply with applicable legal requirements.

3. Google Ads and Advertising

We may use Google Ads or other online advertising platforms to promote our RO services. These platforms may use cookies, device information, conversion tracking or similar technologies to measure advertisement performance, understand how visitors reach the website, track calls, form submissions or other conversions and improve advertising campaigns.

Google and other advertising providers may process information according to their own privacy policies. Users may control or disable cookies through their browser settings.

4. Google Analytics and Website Tracking

We may use Google Analytics or similar tools to understand website traffic and visitor behaviour. These tools may collect non-personal or aggregated information including pages visited, time spent on the website, device and browser information, approximate location, traffic source and website interaction data.

5. Cookies

Cookies are small files stored on a user’s device when visiting a website. Our website may use cookies for basic website functionality, analytics, advertisement measurement, conversion tracking, security and performance improvement. Users can block, delete or control cookies through browser settings.

6. Phone Calls and Service Communication

When users call us or submit a service request, we may use the provided contact information to discuss the service, confirm location, schedule a technician visit and provide service-related updates.

7. Information Sharing

We do not sell or rent customer personal information. We may share limited information with assigned service technicians, authorised staff or service partners, website hosting or technical service providers, analytics and advertising platforms, or government and legal authorities when required by law.

8. Data Security

We take reasonable measures to protect personal information from unauthorised access, misuse, loss or disclosure. However, no website, internet transmission, phone communication or digital storage system can be guaranteed to be completely secure.

Users should avoid submitting confidential financial information, passwords, OTPs, bank PINs or unnecessary identity documents through the website contact form.

9. Data Retention

We may retain enquiry and service-related information for as long as reasonably necessary to complete the requested service, maintain service records, handle customer support, resolve disputes and meet legal or operational requirements.

10. User Rights

Users may contact us to request correction of inaccurate information, deletion of information subject to legal and operational requirements, withdrawal of consent for non-essential communication or to raise a privacy-related concern.

11. Third-Party Links

The website may contain links to third-party services such as Google Maps, WhatsApp, email, social media platforms or advertising services. We are not responsible for the privacy practices, security or content of third-party websites and applications.

12. Service Disclaimer

Website information is provided for general service enquiry purposes. Service availability, technician arrival time, charges, spare-part availability, repair feasibility and warranty conditions may vary depending on the RO model, location, machine condition and required work. Submitting a website enquiry does not guarantee immediate or same-day service.

RO Service Bhubaneswar is an independent local service provider. We do not claim official affiliation with any specific water purifier brand unless clearly stated in writing.

13. Changes to This Privacy Policy

We may update this Privacy Policy when required due to changes in our services, website features, advertising systems or legal requirements. The updated version will be published on this page with a revised “Last Updated” date.

14. Contact Us

RO Service Bhubaneswar
Owner: Bijnan Kumar Swain
Phone: 8342809690
Email: bigyankumarswain3@gmail.com
Service Location: Bhubaneswar, Odisha

Registered Address:
PO-Ashram Balikuda, Jay Chandrapur, Post: Ashram Balikuda, District: Kendrapara, Odisha – 754213